Privacy Policy
Last updated: October 10, 2025
At Doku Clinic, we are committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website (www.dokuclinic.com) or use our online services.
- Who We Are
This website is operated by Doku Clinic, located in Istanbul, Türkiye.
Address: Merkez Mah. İstiklal Sok. No:9, Şişli / Istanbul, Türkiye
Phone: +90 555 140 04 04
Email: [email protected]
- Data We Collect and How We Collect It
When you visit our website, fill out a form, or contact us, we may collect the following types of personal data:
- Identity Information: Name, surname
- Contact Information: Phone number, email address
- Technical Information: IP address, browser type, device information, session duration
- Usage Information: Visited pages, click history, traffic data
- Media or Content Data: Images, videos, or comments uploaded through the website (if applicable)
Your data may be collected automatically or manually through online forms, cookies, analytics tools, and communication requests.
- Purpose of Data Processing
We process your personal data for the following purposes:
- Managing communication requests, appointments, and consultations
- Improving service quality and enhancing user experience
- Complying with legal obligations
- Managing customer relationship processes (CRM)
- Conducting statistical analyses, reporting, and ensuring security
Your data is processed solely for these purposes, in compliance with applicable laws and regulations.
- Cookies
Our website uses cookies to improve your browsing experience and analyze website traffic.
Cookies temporarily store information such as your browsing history, preferred language, or session details.
You can disable or delete cookies from your browser settings. However, some website functions may not work properly if cookies are disabled.
For more details, please see our Cookie Policy.
- Data Sharing
Your personal data may only be shared with third parties in the following cases:
- When required by law, with official authorities or public bodies
- With our service providers or business partners (e.g., IT infrastructure, marketing, consulting, or security services), only for the purpose of providing such services
- In case of international data transfers, in accordance with KVKK and GDPR standards
All data sharing is carried out securely under confidentiality agreements and data protection protocols.
- Data Retention
Your personal data is retained only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.
Once the retention period expires, your data is securely deleted or anonymized.
- Your Rights
Under the Law on the Protection of Personal Data (KVKK) and the General Data Protection Regulation (GDPR), you have the right to:
- Learn whether your personal data has been processed
- Request information regarding data processing
- Learn the purpose of processing and whether your data is used accordingly
- Know the third parties to whom your data is transferred, domestically or abroad
- Request correction of incomplete or inaccurate data
- Request deletion or destruction of your data under applicable conditions
- Object to results that arise from automated data processing that may negatively affect you
- Request compensation for damages if your data has been processed unlawfully
You can exercise these rights by contacting us at [email protected].
- Data Security
Doku Clinic applies all necessary technical and administrative measures to ensure the confidentiality and integrity of your personal data.
We use firewalls, encryption systems, access control mechanisms, and regular security audits to prevent unauthorized access, misuse, or data loss.
- Updates to This Policy
This Privacy Policy may be updated periodically to reflect changes in legal regulations or internal processes.
The latest version will always be available on www.dokuclinic.com.
We encourage users to review this page regularly to stay informed of any updates.